Frequently Asked Questions
Everything you need to know about shopping with Treehouse Toys.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international delivery.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your clothing materials sustainably sourced?
Yes, at Treehouse Toys, we prioritize organic cotton and recycled polyester to ensure our fashion pieces are as kind to the planet as they are to your wardrobe.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.