Returns & Exchanges
At Treehouse Toys, we want you to love your purchase; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure all items are in their original condition to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.
Receive Your Refund
After our team inspects the returned items at our warehouse, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing